Q: Why do I have to transfer my web site? What does website migration include?
A: The website migration service that we are offering is free (to a certain extent). We’ll migrate your site(s) to our high–end cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can result in lost data and unwanted downtime. That’s why we’ll do all that for you for free!We’ve got capable administrators whose main job is to make sure that your website performs exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon well–known apps like WordPress and Joomla™.
Q: Just how long will it take for my site to be transferred over to your platform?
A: We try to implement all website migrations ASAP. Nonetheless, we do not have a fixed time frame for web site migrations. There are various elements that you need to consider – the mere size of your website and the workload of our web site migration staff, etc. We constantly try to perform each migration in under 48 hours. With less sizeable websites, our team usually manages to finish within 24 hours.
Q: What info will I need to give to your Website Migration Department?
A: We will require the login details for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will there be any outage for my web site?
A: Your site will work exactly like it did before with your old web hosting provider. As soon as we are done with the migration, your website will be configured to work on our hosting platform and we will ask you to preview it. If it is functioning correctly, all you will have to do is modify the name server records pertaining to your domain. Your website will be transferred over to us with no downtime whatsoever.
Q: Will my current hosting provider have to do anything?
A: No. We will never touch base with your hosting provider about anything. They won’t be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We support all Linux–driven web hosting platforms. Essentially, if we can obtain access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.