Help and Support Channels
A 1–hour Ticket Answer Warranty
Our group of service technicians will try their best to respond to your assistance needs within less than 1 hour. If, however, the trouble you have stumbled upon requires aid from our Administrators’ =Team,= we are going to send the ticket to the person on shift and will post a note to let you know.
Qualified Tech Assist Service
We will be online for you 24x7x365 to supply guidance and technical support and to assist you with any issue that you could possibly come across when monitoring your virtual server. We will support you with all pre–configured programs, such as your Operating System, server admin panel (with regards to the VPS type) and the Site Control Panel produced completely by our company.
An Intuitive Help Zone
A detailed and regularly updated collection of articles is incorporated into our in–house built Site Control Panel. It offers you quick tips about how to execute all of the necessary site supervision tasks. The Help section includes extensive how to tutorials and step by step video training. You can gain access to the Help zone by hitting the Help or Video buttons in the right side of each Control Panel section.