Customer Support Channels
A 1–hour Response Guarantee
Giving high–quality support without delay is our top priority, so we back up each shared hosting packages plan with a one hour ticket solution warranty. As soon as you send a ticket or post an e–mail, our client customer assistance staff will do all they possible can to give the most adequate answer to your problem and to offer help in a timely fashion.
A Top–quality Support Service
Our customer assistance service is provided by a crew of certified consultants who will be ready to answer to your request right away. You’ll be able to speak with the technical support crew by opening a customer assistance ticket from your Site Control Panel or by submitting us an email message. On business days, you may as well call us on the phone or take advantage of the live chatting solution.
An Intuitive Help Section
Farishtech’s Control Panel gives a substantial knowledge base that is built into all areas. In each section, you’ll find a Help press button that will load for you a group of step–by–step guides on how to take advantage of a selected element or perform a particular action. Moreover, we have created short training video clips to help you to get a better idea of the Control Panel’s interface.