Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You can find nearly all the answers to your questions in the intuitive Help Center incorporated into our Site Control Panel. It features an ever–increasing database with frequently asked questions and in–depth educational articles prepared by our skilled tech support staff.

  • Top quality support service
  • Instructional Videos

  • We have prepared a collection of step–by–step video tutorials that detailedly illustrate how you can address a common problem related to your shared hosting packages account. You’ll find the educational videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 customer care service and include a 1–hour support ticket response guarantee. Our capable technicians will be available 24x7x365 and will sort out any problem that you may possibly come across within maximum 1 hour after the client support ticket submission. In most instances, an answer will be provided to you in less than twenty minutes.