A 99.9% Server Uptime
The main advantage of constructing your very own shared hosting platform is that you don’t need to be worried about compatibility issues – you design a given set of software applications in such a way as to work with a given set of hardware parts. The final result is something a whole lot more stable and reliable, because there are less possible risks of failure. We’ve built our cloud hosting platform atop tried and tested hardware components in addition to a heavily customized version of SELinux so as to set up a completely riskless environment for your own web sites.
That’s the reason why, with each of our shared hosting packages plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is vital to also build your own network architecture. For this reason, we set up a custom–configured internal network in all our data center facilities. Based on enterprise–level Juniper switches and routers, our internal network allows for amazingly fast data transfer speeds and is fully redundant.
In this way, you will enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, regardless of which web hosting package you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your cash at stake, you cannot feel truly secure. That is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel pleased with our web hosting service or if you have to use an even more powerful hosting solution, like a VPS hosting or a dedicated servers hosting packages – you’ll get a full refund, without obscure fees or reimbursement charges.
24/7 Technical Support
In case you operate a hosting firm, your tech support engineers are of great importance. Because of this, we have attentively picked a very trained team of technical support engineers, each with several years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All client support tickets are answered in under one hour and our average support ticket response time is under twenty minutes!